Delivery times

What is the delivery time of Pack-Store orders?

At Pack-Store, orders are processed every business day at 1:00 PM. If you place your order on a business day before 1:00 PM, your delivery will be made the next day between 9:00 AM and 5:00 PM. If you order after 1:00 PM or during the weekend, please allow an extra day for delivery.

For deliveries outside of the Netherlands, a longer delivery time applies. The exact delivery time may vary, depending on the accessibility of the specific region, as some remote areas do not receive daily deliveries

Delivery area Transit time*
The Netherlands 1 working day
Belgium 1 – 2 working days
Germany 1 – 2 working days
Luxembourg 1 – 2 working days
France 1 – 3 working days
Austria 1 – 3 working days
Switzerland 1 – 4 working days (depending on customs)
United Kingdom 2 – 4 werkdagen (depending on customs)
Other counties On request

* Our carriers make every effort to deliver your order on time. Nevertheless, unexpected circumstances can sometimes lead to delays and a postponed delivery of your order. Once your order has been handed over to the carrier, you will receive an email with a track & trace link to track the progress of your order.

The delivery is delayed, what can I do?

In case of unexpected delays, you can usually find the reason in the tracking link of your order. As the recipient of the package, the quickest way is to directly contact the courier. This allows you to discuss and coordinate any issues directly with the carrier.

Of course, you can also reach out to our customer service. In that case, we will contact the courier on your behalf. 

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